Shipping, Returns & Guarantees
If you don't love Beardbrand product or the fragrance you purchased, we'll buy it back or exchange it for another fragrance—no questions asked. Just head over to our Returns & Exchanges page to initiate your return or exchange.
We want you to be happy at Beardbrand, even if the product doesn’t work for you. Everyone has different skin types, hair types, and fragrance preferences. While we’d love to say our products will work for 100% of the people that buy them, we know that’s simply not the case.
Don’t worry; if you aren’t completely satisfied with our products, we’ll take care of you. If something doesn’t work, we’ll find you a product that does, and if we can’t, we’ll make you whole.
- We offer full refunds up to 60 days from the date of purchase.
- After 60 days, we can do a refund as store credit.
- Swaps are always free (net the difference in product costs).
On the fence about which fragrance to get? Try our Fragrance Sets.
Our goal is to ship any order out by 2:00 PM CST the same day. During the holiday rush, orders can take up to three days to ship. The average shipping time is two days but varies based on your location (we ship from Dallas, TX). Shipping timeframes are not guaranteed and provide a rough estimate for when you will receive your products. Rates are for continental USA.
- Shipping Rates: $7.99 standard & $15.99 premium shipping
- Free Shipping for USA orders over $75 (excludes gift cards)
- Free Standard Shipping or $5 Off Premium Shipping for Beardbrand Alliance Members
We do not currently ship to Europe, UK, Russia, Mexico, Ghana, Morocco, China, Hong Kong, and Turkey. Customers in other countries can place orders from our store. All customs and taxes are the responsibility of the buyer. Shipping prices are at market rates and calculated at checkout.
- $5 Off International Shipping for Beardbrand Alliance Members