Beardbrand Assurance
If you don't love Beardbrand product or the fragrance you purchased, we'll buy it back or exchange it for another fragrance—no questions asked. Just head over to our Returns & Exchanges page to initiate your return or exchange.
Returns
We want you to be happy at Beardbrand, even if the product doesn’t work for you. Everyone has different skin types, hair types, and fragrance preferences. While we’d love to say our products will work for 100% of the people that buy them, we know that’s simply not the case.
Don’t worry; if you aren’t completely satisfied with our products, we’ll take care of you. If something doesn’t work, we’ll find you a product that does, and if we can’t, we’ll make you whole.
- We offer full refunds (including shipping) as long as our payment processor allows it (usually up to 120 days from the date of purchase).
- After 120 days, we can do a refund as store credit.
- Swaps are always free (net the difference in product costs).
USA Shipping
Our target is to ship orders by 1:00 PM CST the same day. During big product launches and holiday rushes, orders can take up to three days to ship. Orders can also be delayed if further verification is needed for inaccurate shipping information or suspicious orders. The average shipping time is two days, but this varies based on your location (we ship from Texas). Shipping speed & timeframes are not guaranteed and provide only a general estimate of when you will receive your products. Rates apply to the continental USA.
- Shipping Rates: $7.99 standard & $15.99 premium shipping
- Free Shipping for USA orders over $75 (excludes gift cards)
- Free Standard Shipping or $5 Off Premium Shipping for Beardbrand Alliance Members
International Shipping
All orders ship from the United States. In VAT inclusive markets, taxes are included in the product price at checkout. Any duties or additional fees will be clearly displayed before you complete your order.